Introduction

Visiting an elephant sanctuary in Thailand can be one of the most meaningful and transformative experiences of your life—but only if you choose the right one. Thailand's elephant tourism industry is complex and often contradictory. While the country is home to thousands of elephants, not all facilities that call themselves "sanctuaries" operate ethically. Understanding how to visit an elephant sanctuary responsibly is essential for protecting these magnificent creatures while creating a memorable experience for yourself. If you plan to visit elephant sanctuary during your trip to Thailand, this guide will help you separate authentic sanctuaries from tourist traps. When you visit elephant sanctuary facilities thoughtfully, you support real rescue and rehabilitation rather than exploitation.

This comprehensive guide will walk you through every step of planning a responsible elephant sanctuary visit in Thailand, from initial research to post-visit reflection. Whether you're traveling to Chiang Mai, Phuket, or the Bangkok area, this guide will help you make informed decisions that prioritize elephant welfare above all else. Many travelers who decide to visit elephant sanctuary choose their dates and programs months in advance to ensure they are supporting ethical operations.

Prerequisites: What You Need Before You Start

Elephant walking freely in a natural forest setting with lush green vegetation, representing ethical sanctuary practices
Photo by Nienke Burgers on Unsplash

Before diving into the planning process, you should understand a few foundational concepts that will inform every decision you make. Knowing these basics makes it easier to visit elephant sanctuary programs with confidence and sensitivity.

Understanding the Difference Between Sanctuaries and Tourist Camps

The term "sanctuary" is not regulated in Thailand, which means any facility can use this label regardless of its actual practices. According to research from World Animal Protection, many establishments claiming to be sanctuaries still engage in harmful practices like elephant riding, performances, and inadequate care standards. A true ethical elephant sanctuary prioritizes elephant welfare above tourism revenue, maintains small group sizes, employs no riding or forced performances, and employs local guides who are genuinely trained in elephant behavior and care. If your goal is to visit elephant sanctuary for learning and conservation, insist on clear, verifiable policies from the facility.

Familiarize Yourself with Ethical Standards

Before booking, educate yourself on what constitutes ethical elephant tourism. The key principles include:

  • No riding or performances – Elephants should never be ridden or forced to perform tricks
  • Small group sizes – Limited visitors reduce stress on the animals
  • Natural behaviors – Elephants should be allowed to engage in normal behaviors like foraging and socializing
  • Transparent operations – Legitimate sanctuaries openly share their practices and history
  • Local employment – Staff should be local guides trained in elephant care and conservation
  • Government licensing – The sanctuary should operate under proper Thai government authorization

Understanding these standards will help you evaluate facilities critically as you research options and will ensure your decision to visit elephant sanctuary contributes to positive welfare outcomes.

Assess Your Own Motivations

Take time to reflect on why you want to visit an elephant sanctuary. Are you seeking an authentic educational experience? Do you want to support conservation efforts? Are you interested in wildlife photography? Your motivations will help guide which sanctuary and program type suits you best. This self-reflection also ensures you're committed to visiting responsibly rather than simply seeking a tourist photo opportunity. If your motivation is to visit elephant sanctuary to learn and contribute, you'll likely choose longer, more conservation-focused programs.

Step 1: Research Ethical Elephant Sanctuaries Thoroughly

Visitors watching elephants from a safe distance without direct contact, demonstrating responsible wildlife tourism
Photo by Aishah Rahman on Unsplash

The research phase is arguably the most critical step in planning a responsible visit. This is where you'll separate genuine sanctuaries from facilities masquerading as conservation centers. Good research helps you confidently visit elephant sanctuary locations that align with ethical practices.

Use Multiple Information Sources

Don't rely on a single website or review platform. Cross-reference information across multiple sources:

  • Read independent reviews on platforms like TripAdvisor and Google, but look beyond star ratings to read detailed comments about elephant welfare
  • Consult travel blogs and articles from ethical tourism organizations
  • Check resources like Travel Triangle's guide to ethical animal sanctuaries in Thailand, which provides practical advice on identifying responsible facilities
  • Review academic research, such as the peer-reviewed study on elephant tourism welfare practices, which documents which camps maintain better animal care standards

Before you visit elephant sanctuary, compile information from at least three independent sources to cross-check claims and ensure the facility's practices match their marketing.

Investigate the Sanctuary's History and Rescue Operations

Legitimate sanctuaries should have a clear origin story and documented rescue work. Look for information about:

  • How the sanctuary was founded and its mission statement
  • The number of elephants rescued and their individual stories
  • Documentation of rehabilitation efforts
  • Partnerships with conservation organizations
  • Transparency about funding sources and how money is used

At Elephant Sanctuary, we're proud to share our story of how we built a safe haven for elephants in Chiang Mai, demonstrating our commitment to transparency and genuine rescue work. When you visit elephant sanctuary run by organizations that publish detailed rescue histories, you can be confident your support is making a measurable difference.

Verify Licensing and Certifications

A legitimate sanctuary should operate under government authorization. Ask the facility directly about their Thai government license and request to see documentation. Be wary of sanctuaries that are vague about their legal status or claim to operate in a "gray area." Established facilities like those in our network proudly display their licensing information. Verifying licensing is a key step before you visit elephant sanctuary, as it indicates compliance with national animal welfare regulations.

Read Detailed Reviews and Watch Video Content

Look beyond promotional material by seeking out:

  • Visitor reviews that specifically mention elephant behavior and welfare observations
  • YouTube videos from recent visitors (not official promotional videos) showing how elephants are treated
  • Documentary content about elephant tourism in Thailand
  • Social media posts from visitors who share honest experiences

Pay attention to red flags like visitors riding elephants, elephants performing tricks, or animals appearing stressed or chained. Watching others’ footage before you visit elephant sanctuary gives you a realistic expectation of the experience.

Compare Multiple Sanctuaries

Don't settle on the first option. Research at least three to five different facilities and compare their practices. Our guide on how to choose an ethical elephant sanctuary in Thailand with 7 key things to look for provides a detailed framework for this comparison process. Comparing facilities ensures you select the right place to visit elephant sanctuary that aligns with your values and travel plans.

Step 2: Identify Red Flags and Avoid Unethical Facilities

Elephant bathing and playing in a river or natural water source, showing natural elephant behavior in sanctuary care
Photo by Sushanta Rokka on Unsplash

Knowing what to avoid is just as important as knowing what to look for. Learning to spot red flags will help you eliminate facilities that don't meet ethical standards. If you can spot these warning signs early, you can avoid booking trips that do not truly visit elephant sanctuary with the animals' best interests at heart.

Common Red Flags in Elephant Tourism

Avoid any facility that:

  • Offers elephant riding – This is perhaps the most obvious sign of an unethical operation. Elephant backs are not designed to carry human weight, and riding causes physical harm
  • Includes performances or tricks – Elephants forced to paint, play soccer, or perform other unnatural behaviors are being mistreated
  • Doesn't limit group sizes – Large groups stress elephants and indicate the priority is profit over welfare
  • Keeps elephants chained – While temporary tethering for safety may occur in some contexts, extensive chaining indicates poor welfare
  • Offers bathing with elephants – Forced bathing, especially with aggressive scrubbing or water temperature extremes, is stressful for elephants
  • Lacks transparency about operations – If a facility won't answer questions about practices or history, that's a major warning sign
  • Has minimal staff or untrained guides – Proper elephant care requires knowledgeable professionals
  • Operates without visible government licensing – Legitimate sanctuaries can provide proof of authorization

According to World Animal Protection's research, many facilities in Thailand still engage in these harmful practices despite increasing awareness about ethical tourism. If a place advertises that you can visit elephant sanctuary and ride or make elephants perform, that is a clear red flag.

Understand Deceptive Marketing

Many unethical facilities use misleading language to appear legitimate. Be skeptical of terms like:

  • "Sanctuary" without verification of actual practices
  • "Rescue center" that still operates elephant rides
  • "Ethical tourism" while engaging in harmful activities
  • "Conservation-focused" without documented conservation work

Read our article on why not all elephant sanctuaries are ethical even if they say so to understand the gap between marketing claims and actual practices. Avoid facilities that invite you to visit elephant sanctuary but provide no evidence of rescue, care, or transparency.

Ask Direct Questions

When you contact a facility, ask specific questions and pay attention to how they respond:

  • "Do you offer elephant riding?" (The answer should be an unequivocal "no")
  • "What is your maximum group size?" (Should be small, typically under 10 people)
  • "How many elephants do you have, and what are their stories?" (They should know each elephant individually)
  • "Can you show me your government license?" (They should be willing and able)
  • "What percentage of revenue goes directly to elephant care?" (They should have a clear answer)
  • "How are your guides trained?" (Training should be documented and comprehensive)

A responsible operator will welcome these questions rather than deflect them, and will be transparent about how they let visitors visit elephant sanctuary in a way that prioritizes welfare.

Step 3: Choose the Right Location and Program Type

Thailand has multiple elephant sanctuary locations, each offering different experiences. Choosing the right one depends on your location, schedule, and preferences. Selecting carefully helps ensure your decision to visit elephant sanctuary matches your goals for education, photography, conservation support, or volunteer work.

Chiang Mai: The Heart of Elephant Sanctuaries

Chiang Mai in northern Thailand is home to the highest concentration of ethical elephant sanctuaries. The region's cooler climate and forested terrain are ideal for elephant rehabilitation. When planning a Chiang Mai elephant sanctuary visit, you'll find numerous options ranging from full-day programs to multi-day experiences. Many travelers choose to visit elephant sanctuary near Chiang Mai because of the region's experience with long-term rehabilitation projects.

The area around Mae Rim in Chiang Mai is particularly known for elephant sanctuaries. Our guide to elephants in Mae Rim, Chiang Mai provides detailed information about this region's sanctuary landscape. For those planning their Chiang Mai itinerary, consider how an elephant sanctuary visit fits into your broader Chiang Mai things to do or explore it as a best day trip from Chiang Mai. If you want to visit elephant sanctuary without a long trip from the city, Chiang Mai offers many accessible options.

Phuket: Southern Thailand Option

For travelers based in or visiting southern Thailand, Phuket offers ethical sanctuary options. The Phuket Elephant Nature Program and Phuket Mini Elephant Nature Program provide different duration options for various schedules. There's also the Phuket Walk Feed Program for those seeking a shorter experience. If you're staying on the islands and want to visit elephant sanctuary, these programs make it practical without traveling to the north.

Bangkok and Pattaya Area

Travelers based in or near Bangkok and Pattaya can access sanctuary programs without traveling far. While these areas have fewer sanctuaries than Chiang Mai, ethical options exist that maintain the same welfare standards. For a short trip from the capital, you can still visit elephant sanctuary and have an impactful educational experience.

Program Types and Duration

Different sanctuaries offer various program lengths:

  • Half-day programs – Typically 4-5 hours, ideal for travelers with limited time
  • Full-day programs – Usually 8-10 hours, allowing deeper connection with elephants
  • Multi-day programs – Overnight or multiple-day stays for intensive experiences
  • Specialized programs – Photography-focused, education-focused, or volunteer opportunities

Our programs page and full-day options outline the various experiences available, each designed with elephant welfare as the priority. Choose the format that best suits how you want to visit elephant sanctuary—whether for a single immersive day or a longer volunteer stay.

Consider Your Physical Abilities

Elephant sanctuary visits involve walking, standing for extended periods, and potentially uneven terrain. Consider your physical fitness level and any mobility limitations when choosing a program. Legitimate sanctuaries will discuss accessibility options when you inquire. If mobility is a concern, ask how you can still visit elephant sanctuary safely and comfortably.

Step 4: Contact the Sanctuary and Ask Detailed Questions

Once you've narrowed down your options, direct communication with the sanctuary is essential. This interaction will reveal a lot about their professionalism and commitment to ethics. A clear, informative response is a good indicator that you will visit elephant sanctuary run by people who prioritize welfare.

Prepare a List of Questions

Before reaching out, compile specific questions about:

  • Elephant welfare practices – How are elephants cared for? What is the daily routine?
  • Group size and scheduling – How many visitors per group? How many groups per day?
  • Guide training – What qualifications do guides have? Are they local?
  • Activity details – What exactly will you do during the visit?
  • Physical requirements – What level of fitness is needed?
  • Pricing transparency – What's included? Where does money go?
  • Cancellation policy – What happens if you need to reschedule?
  • Photography policies – Are photos allowed? Are there restrictions?
  • Accessibility accommodations – Can they accommodate disabilities or mobility issues?

Evaluate Their Response

Pay attention to how the sanctuary responds:

  • Speed and professionalism – Do they reply promptly with detailed answers?
  • Willingness to answer – Do they address all your questions or deflect?
  • Knowledge and passion – Do staff members demonstrate genuine care for elephants?
  • Transparency – Are they open about practices and willing to discuss ethics?
  • Local language options – Do they offer communication in Thai or other local languages?

A thoughtful reply suggests you will visit elephant sanctuary where staff value transparency and guest education.

Request References or Additional Information

Don't hesitate to ask for:

  • References from previous visitors
  • Links to detailed information about individual elephants
  • Documentation of rescue and rehabilitation work
  • Information about conservation projects they support
  • Details about their relationship with local communities

Sanctuaries that welcome follow-up questions are more likely to offer meaningful experiences when you visit elephant sanctuary.

Step 5: Make Your Booking with Confidence

Once you've thoroughly researched and communicated with your chosen sanctuary, it's time to book your visit.

Understand Booking Terms

Before confirming, ensure you understand:

  • Payment methods – What payment options are available?
  • Deposit requirements – How much is due upfront?
  • Cancellation policy – What are the terms if you need to cancel?
  • Weather policies – What happens if weather prevents the visit?
  • What's included – Meals, transportation, equipment?
  • What to bring – Clothing, sunscreen, insect repellent?
  • Health requirements – Any vaccinations or health considerations?

Book Directly When Possible

When feasible, book directly with the sanctuary rather than through a third-party travel agency. This ensures your money goes directly to the facility and reduces miscommunication. Many sanctuaries have booking systems on their websites, and you can always contact us directly for personalized assistance. Booking directly helps ensure the most transparent way to visit elephant sanctuary and support on-the-ground care.

Get Confirmation in Writing

Request written confirmation of your booking including:

  • Date and time of your visit
  • Number of participants
  • Program type and duration
  • Total cost and payment schedule
  • What's included in the experience
  • Cancellation terms
  • Contact information for the day of your visit

Plan Your Transportation

Arrange transportation to and from the sanctuary in advance. Consider:

  • Hiring a private driver or using a ride-sharing service
  • Joining a group transfer if the sanctuary offers one
  • Renting a vehicle if you're comfortable driving in Thailand
  • Allowing extra time for travel delays

Proper planning guarantees you arrive on time and relaxed, ready to visit elephant sanctuary and make the most of the day.

Step 6: Prepare for Your Visit

Proper preparation ensures you get the most from your experience while respecting the sanctuary's guidelines. Preparing beforehand will make your decision to visit elephant sanctuary a comfortable and respectful one.

Physical and Mental Preparation

  • Get adequate rest – Arrive well-rested for your visit
  • Stay hydrated – Drink plenty of water before and during your visit
  • Wear appropriate clothing – Comfortable, weather-appropriate clothes and sturdy walking shoes
  • Apply sun protection – Sunscreen and a hat are essential in Thailand's tropical climate
  • Mentally prepare – Approach the experience with respect and openness, not just photo opportunities

Gather Necessary Items

Bring:

  • Valid passport or identification
  • Comfortable walking shoes with good grip
  • Hat or cap for sun protection
  • Sunscreen (reef-safe if possible)
  • Insect repellent
  • Camera or phone for photos (check sanctuary policies)
  • Refillable water bottle
  • Small towel or handkerchief
  • Any medications you need
  • Cash for tips or additional purchases

Review Sanctuary Guidelines

Carefully read all information the sanctuary provided about:

  • Safety guidelines
  • Behavioral expectations around elephants
  • Photography restrictions
  • Dress code requirements
  • What not to do or touch
  • Emergency procedures

Understand the Ethical Framework

Remind yourself why you chose this sanctuary and commit to:

  • Following all guide instructions without question
  • Respecting elephant boundaries and space
  • Not attempting to touch or interact beyond what guides permit
  • Observing elephant behavior respectfully
  • Supporting the sanctuary's conservation mission

Reading our article on what makes an elephant sanctuary truly ethical before your visit will deepen your appreciation for the sanctuary's practices. When you visit elephant sanctuary informed by these principles, your presence contributes positively to long-term welfare.

Step 7: During Your Visit—Best Practices and Etiquette

Your behavior during the visit significantly impacts both the elephants and your experience. Follow these guidelines to ensure a positive, ethical encounter. The way you interact on the day you visit elephant sanctuary will shape both your memory and the animals' comfort.

Arrive Early and Listen Carefully

  • Arrive at least 15 minutes early to allow time for check-in
  • Listen attentively during the sanctuary's orientation and safety briefing
  • Ask clarifying questions if you don't understand any guidelines
  • Silence your phone or set it to vibrate to minimize noise

Follow Guide Instructions Absolutely

  • Your guide is trained in elephant behavior and safety
  • Never approach an elephant without explicit permission from your guide
  • Maintain the distance your guide indicates
  • Don't make sudden movements or loud noises
  • If a guide says not to do something, there's a safety or welfare reason

Observe Elephant Behavior Respectfully

  • Watch for signs of stress or discomfort in the elephants
  • Allow elephants to approach you rather than pursuing them
  • Never touch an elephant's face, ears, or sensitive areas unless instructed
  • Respect when elephants move away or show disinterest
  • Remember that you're observing them in their space, not the other way around

Practice Responsible Photography

  • Don't use flash photography, which can startle elephants
  • Don't get so focused on photos that you miss the actual experience
  • Don't post photos online without respecting the sanctuary's policies
  • Consider putting your camera away occasionally to be fully present
  • Ask your guide before photographing if you're unsure about policies

Engage Authentically with Your Guide

  • Ask questions about elephant behavior, rescue stories, and conservation
  • Listen to your guide's expertise and passion
  • Show genuine interest in learning, not just getting photos
  • Respect the guide's knowledge and experience
  • Consider how local guides' employment supports the community

Be Mindful of Other Visitors

  • Respect the small group size by not monopolizing guide attention
  • Respect others' efforts to visit elephant sanctuary for quiet observation and learning
  • Be considerate of other visitors' experiences
  • Don't rush through activities or push others to move faster
  • Share interesting observations and create a positive group dynamic

Step 8: After Your Visit—Reflection and Support

Your responsibility to ethical elephant tourism extends beyond your visit. How you reflect on and share your experience matters. Thoughtful follow-up ensures your decision to visit elephant sanctuary has lasting value.

Process Your Experience

  • Take time to reflect on what you learned about elephants and conservation
  • Consider how the sanctuary's work aligns with your values
  • Think about what surprised or moved you most
  • Reflect on the elephants' individual personalities and stories
  • Journal about your experience if that helps you process it

Support the Sanctuary Beyond Your Visit

  • Consider making a donation to support ongoing rescue and care work
  • Share your experience authentically with friends and family
  • Write honest reviews on travel platforms highlighting the ethical practices
  • Follow the sanctuary on social media to stay updated on their work
  • Recommend the sanctuary to others seeking ethical wildlife experiences

Advocate for Responsible Tourism

  • Educate others about the difference between sanctuaries and tourist camps
  • Discourage friends from visiting unethical facilities
  • Share information about elephant riding in Thailand and why it's harmful
  • Support conservation organizations working to protect wild elephants
  • Consider volunteering or donating to elephant welfare causes

Continue Your Learning

  • Read more about elephant behavior and conservation
  • Follow research on elephant welfare in tourism
  • Stay informed about conservation efforts in Thailand
  • Explore how you can support ethical wildlife tourism in other contexts

After you visit elephant sanctuary, your voice and actions can help shift tourism toward more compassionate, conservation-focused models.

Pro Tips for an Enhanced Experience

Timing Your Visit

  • Visit during the cooler months (November to February) for more comfortable conditions
  • Avoid peak tourist seasons if you prefer smaller groups
  • Consider visiting during the elephant's natural active times (early morning or late afternoon)
  • Plan your visit well in advance during high season to secure your preferred date

Maximizing Learning

  • Read about the specific elephants you'll meet before your visit
  • Ask your guide about each elephant's individual rescue story
  • Learn basic Thai phrases to communicate with guides and show respect
  • Bring a notebook to record interesting facts and observations
  • Ask about conservation challenges and how visitors can help

Combining with Other Activities

  • Incorporate your sanctuary visit into a broader Chiang Mai itinerary by exploring Chiang Mai things to do
  • Consider best day trips from Chiang Mai that complement your sanctuary experience
  • Visit during the shoulder season to combine your visit with other outdoor activities
  • Explore Chiang Rai things to do if you're in northern Thailand for an extended trip

Photography Tips

  • Use natural light rather than flash
  • Get low to the ground for more intimate elephant perspectives
  • Capture behavior shots rather than just posed pictures
  • Take video to capture elephant vocalizations and movements
  • Remember that some moments are better experienced than photographed

If you follow these pro tips, your choice to visit elephant sanctuary will be more comfortable, educational, and rewarding.

Common Questions About Visiting Ethical Elephant Sanctuaries

Is it safe to visit an elephant sanctuary?

Yes, when you visit a legitimate, well-managed sanctuary with trained guides and proper safety protocols. Elephants are generally calm in sanctuary settings, and guides are trained to keep visitors safe. Always follow guide instructions and respect elephant boundaries. People who plan to visit elephant sanctuary often report feeling safe and deeply moved by the encounters.

Can I touch the elephants?

This depends on the sanctuary's specific practices. Some sanctuaries allow limited, supervised touching under guide direction, while others maintain distance-based observation. Ethical sanctuaries prioritize elephant comfort over visitor desires for close contact. Whatever the sanctuary's policy, follow guide instructions exactly. Before you visit elephant sanctuary, confirm the interaction rules so you know what to expect.

What if I'm afraid of elephants?

Many visitors arrive nervous but leave transformed. Guides are experienced with anxious visitors and will work at your pace. Being nervous is normal; your guide will help you feel safe and build confidence as you observe these magnificent animals. If you are anxious about the idea to visit elephant sanctuary, share those concerns ahead of time and the sanctuary will accommodate you.

How much should I tip?

Tipping is appreciated but not obligatory. A 10-15% tip for excellent service is standard in Thailand. Remember that tips go directly to guides, so tipping reflects appreciation for their expertise and care. When you visit elephant sanctuary, leaving a tip communicates gratitude for personalized, ethical guidance.

Can I visit if I have mobility issues?

Contact the sanctuary directly to discuss your specific needs. Some sanctuaries can accommodate mobility limitations better than others. Ethical sanctuaries will work with you to create an accessible experience if possible. Before you visit elephant sanctuary, ask about terrain, transport options, and alternative activities.

Is visiting an elephant sanctuary expensive?

Prices vary by location, duration, and program type, but ethical sanctuaries typically charge $50-150 USD per person for a full day. This price reflects the genuine cost of proper elephant care, guide training, and conservation work. If a price seems too cheap, the sanctuary may be cutting corners on welfare. Think of the cost as the true price to visit elephant sanctuary that supports proper care and rehabilitation.

Conclusion: Your Role in Ethical Elephant Tourism

Visiting an ethical elephant sanctuary in Thailand is more than a tourist activity—it's an investment in elephant welfare and conservation. By following this comprehensive guide, you're making informed choices that prioritize the animals' wellbeing while supporting legitimate rescue and rehabilitation work. When you decide to visit elephant sanctuary responsibly, your trip helps set higher standards across the tourism industry.

Key Takeaways

  1. Research thoroughly – Use multiple sources and ask detailed questions before booking
  2. Recognize red flags – Avoid facilities offering riding, performances, or showing signs of poor welfare
  3. Choose established sanctuaries – Look for government licensing, transparent operations, and documented rescue work
  4. Prepare properly – Understand guidelines, gather necessary items, and approach with the right mindset
  5. Respect during your visit – Follow guide instructions, observe boundaries, and engage authentically
  6. Support beyond your visit – Donate, advocate, and educate others about ethical tourism

Whether you're visiting a Chiang Mai elephant sanctuary, exploring Phuket programs, or planning a visit to our Programs, remember that your choice to visit ethically sends a powerful message to the tourism industry. You're supporting sanctuaries that refuse to compromise elephant welfare for profit, and you're helping fund rescue and rehabilitation work that changes elephants' lives.

The elephants of Thailand depend on visitors like you to choose sanctuaries that truly prioritize their wellbeing. By following this guide and making ethical choices to visit elephant sanctuary, you become part of the solution to Thailand's elephant welfare challenges. Your visit can create meaningful memories while supporting genuine conservation work that protects these incredible animals for generations to come.

When you're ready to plan your visit, contact us to learn more about our ethical sanctuary experiences and how we're making a difference in elephant rescue and rehabilitation. Your journey toward responsible wildlife tourism starts with the choice to visit elephant sanctuary ethically, and we're honored to be part of your experience.