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Chiang Mai Elephant Sanctuary FAQ

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Everything you need to plan your day with us in Chiang Mai: programs, prices, hotel pickup and what actually happens on the day.

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Programs & prices

Which programs run in Chiang Mai?

Three programs run in Chiang Mai: Half-Day Morning, Half-Day Afternoon and Full-Day. Each Chiang Mai program includes transport, a guide, feeding, walking with the elephants, lunch and insurance. No riding, no shows. The Half-Day programs take about 5–6 hours including transfer, and the Full-Day program takes about 8 hours, for anyone who wants more time with the elephants.

How much does the Chiang Mai program cost?

The Chiang Mai Half-Day program costs ฿2,200 per adult and ฿1,400 per child under 12, and children under 4 join free. The Chiang Mai Full-Day program costs ฿2,800 per adult and ฿2,000 per child under 12. All prices are in Thai baht and include transport, a guide, lunch, elephant food and insurance.

How long is each program?

The Chiang Mai Half-Day Morning and Half-Day Afternoon programs each take about 5–6 hours, including the transfer from your hotel and back. The Chiang Mai Full-Day program takes about 8 hours. Morning pickup is about 07:00–07:30 and Afternoon pickup is about 13:30–14:00, so you can plan the rest of your day around it.

Pickup & times

Is hotel pickup included in Chiang Mai?

Yes, hotel pickup is included on every Chiang Mai program, and it’s free across the Old Town and anywhere inside the Superhighway ring road. Staying further out? Our team will confirm any extra fee or a meeting point before you pay. Morning pickup is about 07:00–07:30, and Afternoon pickup is about 13:30–14:00.

Which areas get free hotel pickup?

Hotel pickup is free across Chiang Mai Old Town and all areas inside the Superhighway ring road. If you’re outside that zone, a small extra fee may apply, or we can meet you at an agreed meeting point, usually Central Festival or a PTT petrol station. Our team confirms the exact spot when you book.

What time is pickup?

Chiang Mai Half-Day Morning pickup is about 07:00–07:30, and Half-Day Afternoon pickup is about 13:30–14:00. It helps to be ready at your hotel from the very start of the pickup window.

How far is the sanctuary from Chiang Mai Old Town?

The drive from Chiang Mai Old Town to the sanctuary takes about 1 hour each way. The good news: that transfer time is already counted in the program length, so the Half-Day programs take about 5–6 hours in total and the Full-Day program about 8 hours, including hotel pickup and drop-off.

On the day

What happens during the Chiang Mai program?

On the Chiang Mai program you feed the elephants, walk alongside them and spend time just watching them go about their day. River activity happens only when the elephants lead it and conditions are suitable. Lunch is included on every Chiang Mai program, and there’s no riding and no shows.

What is included?

Every Chiang Mai program includes transport, a guide, lunch, food for the elephants and insurance. Hotel pickup and drinking water are included too, so there’s nothing else to arrange. Adult prices are ฿2,200 for the Half-Day program and ฿2,800 for the Full-Day program.

General questions (ethics, what to wear, kids, payment, refunds): see the main FAQ

Still have questions?

We’re always happy to help. Message our team on WhatsApp at +66 98 145 5500, or email booking@elephant-sanctuary.org.

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